• Our base price list is available on the website.
• For an exact quote, please contact us directly

    Small stains

• For Protogens avoid all electronics.
• Use gentle wet wipes
• Clean visors with glass or lens cleaner only.
• Do not rub the eyes.
  
  Deep cleaning the head
• Light dirt: use wet wipes.
• Heavy dirt: use carpet cleaner.
• For Protogens: always remove electronics first. Never wet them.
• Keep water away from the eyes.
  
  Paws, tails, armsleeves, feetpaws
• Place them in a large laundry bag.
• Wash cold on gentle cycle or hand wash.
• Air dry only. Do not use a dryer.
  
  
  

• Check our How to Commission page for the full step-by-step guide.
• In short: read our TOS, prepare a clean reference sheet, contact us, and confirm with a 30% deposit.
• Once we receive your first payment, we add you to our Trello queue.

• Yes. After the 30% deposit, the remaining balance can be paid in flexible installments.
• The fursuit will only be shipped or handed over once the full payment is received.

• We accept bank transfer, Wise, Revolut, and PayPal (PayPal has a +10% fee).

• All payments are calculated in EUR. If you pay in another currency (for example USD), the amount must equal the EUR value at the time of payment.

• You can commission if you are under 18.
• However, a parent or legal guardian must handle all payments and shipping. 🐾

• Yes, we accept parts orders
• Check availability on our commission page.

• Yes, we can make fursuit heads with movable jaws and add electronic features.
• Please mention your request when ordering so we can include it in the quote.

• We use high-quality faux fur, foam, and durable fabrics.
• All materials come from trusted suppliers to ensure long life and comfort.

• Yes, we ship worldwide.
• Shipping cost depends on package size and weight.
• You receive a rough estimate in your free quote.
• The final cost is calculated once the suit is finished and packed.

• Yes, free repairs are available during the warranty period (shipping not included).
• After the warranty ends, repairs are still possible for an additional fee.

• Small glasses usually fit, but larger frames may not.
• For best comfort, we recommend contact lenses.

• 6 months of free repairs for production defects.
• Warranty does not cover normal wear, rough handling, or third-party changes.

• No, we only work with original designs.
• We do not copy copyrighted or existing characters.

• Production time depends on project size and our current queue.
• Average wait is several months.
• You will receive an estimated completion time with your free quote.

• Yes, if our schedule allows it.
• A rush fee will apply, based on the deadline.

• We use models from M16 Studio that are publicly available.
• We have modified them to fit our needs.